JPMorgan Chase User Research
A Selection from 50+ Studies in Four Major Product Areas
Role: Senior UX Researcher
Period 2024-2025
Context: Mobile, Desktop
Summary

Project Overview

Client: Charles Schwab

Table of contents:

1. Quarterly cadence survey.

2. User interviews
Abstract (2 Case Studies)
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Chase
Idem Spark
Algene
Alunar
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Hi, I'm Jiano 👋🏾
More About Me
I'm a UX Researcher and Web Designer.

My job is to make your next experience
better than your last.
Let's Design Something You LOVE ❤️
See My Work!
With over seven years of experience in freelance, internships, and professional research design, I apply behavioral science and systemic design thinking to address real-world challenges. As a designer, my objective is to craft seamless end-to-end user experiences through digital transformation. I find joy in working in UX, and I am driven by the belief that human-centric design has the power to enhance our world.

I invite you to explore my portfolio to see the tangible impact of my work!